Legal
Privacy Policy
Last updated · January 2026
Who we are
Upstairs Construction & Design Ltd ("Upstairs", "we", "us") is a Canadian construction and development company. This policy explains what information we collect through this website and our estimate forms, and how we use it.
Information we collect
- Contact details you submit through our estimate or contact forms — name, email, phone, project type, and description.
- Basic technical information your browser sends automatically, such as IP address, device type, and pages viewed.
- Any documents, photos, or site information you choose to share with us during a project inquiry.
How we use information
We use the information you provide to respond to estimate requests, prepare quotes, schedule site visits, deliver construction and product services, send project-related communications, and maintain records required by law. We do not sell your personal information.
Who we share information with
We share information only with trusted partners that help us operate — form-handling providers, payment processors for invoicing, and subcontractors or suppliers directly involved in your project. We may also disclose information when required by law.
Data retention
Project and inquiry records are retained for as long as needed to deliver our services and to meet tax, accounting, and warranty obligations. You can request deletion of inquiry data not subject to a legal retention requirement.
Contact
Questions about this policy can be sent to info@upstairsdev.ca.